Closing the gap between evidence-based and common practice -Workplace innovation and public policy in Europe
The Lisbon strategy largely ignored the workplace. Europe 2020 risks doing the same. At the same time, the launching of a EU-wide Workplace Innovation Network is promising. This article approaches workplace innovation from a European policy viewpoint, documenting the current innovation policy environment member states have to build upon. The authors also draw lessons for
Positively deviant
Fischer, Merja. (2012). Linkages between employee and customer perceptions in business-to-business services – Towards positively deviant performances. Doctoral dissertation 7/2012. Aalto University. School of Science Department of Industrial Engineering and Management. Laboratory of Work Psychology and Leadership. Helsinki: Unigrafia. The dissertation under review studies how employees’ perceptions of their supervisors, workplace climate, internal quality and
