Positively deviant
Fischer, Merja. (2012). Linkages between employee and customer perceptions in business-to-business services – Towards positively deviant performances. Doctoral dissertation 7/2012. Aalto Univers...
Marja-Liisa Manka (PhD) is a Professor of work Well-being at the School of Management of Tampere University.
What kind of skills will we need for the future? How should we value life skills? How to make skills like cooperation and communication visible?
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